Clinic Settings
Staff Online
Clinic Configuration
Clinical Treatment Metrics & Practice Settings
Configure licensed clinicians, therapy assistants, office staff operations, treatment taxonomies, and appointment slots.
Practice Staff & Provider Directory
All 25 Clinic Staff & Operations Leaders
View and manage caseload targets, shift blocks, supervisor pairings, and operational roles across all three staff tiers on one page.
11 Clinicians8 Assistants6 Operations
Suzanne Gould, BA, MCD, CCC-SLP
Clinical Director & Speech-Language Pathologist
SLP14+ Yrs Exp
Caseload Target
14 / 20
Utilization: 70%6 Openings
Clinical Focus & Frameworks
Clinical Mentorship & SupervisionGestalt Language Processing (GLP/NLA Stages 1-6)Early Childhood CommunicationNeurodiversity-Affirming Pragmatics
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Allison "Alli" Bagley, MSOT, OTR/L
Lead Occupational Therapist
OT9+ Yrs Exp
Caseload Target
14 / 20
Utilization: 70%6 Openings
Clinical Focus & Frameworks
Ayres Sensory Integration (ASI®)Interoception & Insular RegulationSensory Gym Environmental AdaptationTransdisciplinary SLP/OT Co-Treatment
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Marley Costin, BA, SLP-A, MA, CCC-SLP
Owner, Founder & AAC Specialist
SLP12+ Yrs Exp
Caseload Target
12 / 18
Utilization: 67%6 Openings
Clinical Focus & Frameworks
High-Tech AAC Implementation (TouchChat/LAMP)Gestalt Language Processing (GLP)Transdisciplinary Co-TreatmentResponsive Feeding Therapy (RFT)
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Eleftheria “Lefty” Nel, B.Sc., L/SLP
Speech Language Pathologist
SLP20+ Yrs Exp
Caseload Target
22 / 28
Utilization: 79%6 Openings
Clinical Focus & Frameworks
Pediatric Articulation & Motor SpeechChildhood Language DevelopmentCaregiver CoachingNeurodiversity-Affirming Pediatric Therapy
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Kelly Duggan, MS, CCC-SLP
Speech Language Pathologist
SLP8+ Yrs Exp
Caseload Target
23 / 28
Utilization: 82%5 Openings
Clinical Focus & Frameworks
Expressive & Receptive Language DisordersGLP Natural Language AcquisitionPlay-Based Communication Therapy
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Olivia Phillips, CCC-SLP
Speech Language Pathologist
SLP5+ Yrs Exp
Caseload Target
22 / 28
Utilization: 79%6 Openings
Clinical Focus & Frameworks
AAC Systems & Robust CommunicationGestalt Language ProcessingInterprofessional Collaboration & Mentorship
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Lisa Bergenbaum, MS, CCC-SLP, TSSLD
Speech Language Pathologist
SLP10+ Yrs Exp
Caseload Target
21 / 28
Utilization: 75%7 Openings
Clinical Focus & Frameworks
PROMPT Tactile-Kinesthetic Motor SpeechChildhood Apraxia of Speech (CAS)Phonological Sound Disorders
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Gianna Mancuso, M.S., CCC-SLP
Speech Language Pathologist
SLP4+ Yrs Exp
Caseload Target
20 / 26
Utilization: 77%6 Openings
Clinical Focus & Frameworks
Language Formulation & SyntaxPediatric Speech Sound DisordersMultimodal AAC Scaffolding
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Emily Layton, MSOT, OTR/L
Occupational Therapist
OT7+ Yrs Exp
Caseload Target
22 / 28
Utilization: 79%6 Openings
Clinical Focus & Frameworks
Sensory Modulation & RegulationFine Motor & Handwriting ErgonomicsActivities of Daily Living (ADL) Independence
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Victoria Meade, MSOT, OTR/L
Occupational Therapist
OT6+ Yrs Exp
Caseload Target
21 / 28
Utilization: 75%7 Openings
Clinical Focus & Frameworks
Somatodyspraxia & Motor IdeationVestibular & Proprioceptive Sensory IntegrationPolyvagal Co-Regulation
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Rachel Crelly, MOT, OTR/L
Occupational Therapist
OT5+ Yrs Exp
Caseload Target
20 / 26
Utilization: 77%6 Openings
Clinical Focus & Frameworks
Responsive Feeding Therapy (RFT)Bilateral Motor CoordinationVisual Motor Integration & Praxis
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Bree Hilton, BA, SLP-A
BA, SLP-A
SLP-A5 Yrs Exp
Clinical Supervisor
Suzanne Gould, MCD, CCC-SLP
Caseload Target
18 / 24
Utilization: 75%6 Openings
Scaffolding Competencies
Play-Based Speech TherapyHigh-Tech AAC ScaffoldingEarly Language Intervention
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Kayla Kort, BA, SLP-A
BA, SLP-A
SLP-A4 Yrs Exp
Clinical Supervisor
Suzanne Gould, MCD, CCC-SLP
Caseload Target
19 / 24
Utilization: 79%5 Openings
Scaffolding Competencies
Parent Partnership & Routine-Based TherapyGLP Language ScaffoldingSpeech Clarity & Articulation
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Kerry Smith, BA, SLP-A
BA, SLP-A, Orton Gillingham Trained
SLP-A6 Yrs Exp
Clinical Supervisor
Suzanne Gould, MCD, CCC-SLP
Caseload Target
20 / 25
Utilization: 80%5 Openings
Scaffolding Competencies
Orton Gillingham Literacy & Phonemic AwarenessHigh-Density Core Vocabulary AACGestalt Language Acquisition
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Kylie Hackenberg, BA, SLP-A
BA, SLP-A
SLP-A4 Yrs Exp
Clinical Supervisor
Suzanne Gould, MCD, CCC-SLP
Caseload Target
18 / 24
Utilization: 75%6 Openings
Scaffolding Competencies
Play-Based Expressive CommunicationCore Word AAC ModelingSocial Connection & Pragmatics
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Autumn Grant, B.S., SLP-A
B.S., SLP-A
SLP-A3 Yrs Exp
Clinical Supervisor
Suzanne Gould, MCD, CCC-SLP
Caseload Target
17 / 24
Utilization: 71%7 Openings
Scaffolding Competencies
Child-Led Functional CommunicationEarly Gestalt Script AffirmationExpressive Language Enrichment
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Caroline Easterlin, B.A., SLP-A
B.A., SLP-A
SLP-A3 Yrs Exp
Clinical Supervisor
Suzanne Gould, MCD, CCC-SLP
Caseload Target
18 / 24
Utilization: 75%6 Openings
Scaffolding Competencies
Family Advocacy & Parent-Implemented InterventionSpeech Sound TherapyMultimodal Communication
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Brooke Cole, BA, SLP-A
BA, SLP-A
SLP-A3 Yrs Exp
Clinical Supervisor
Suzanne Gould, MCD, CCC-SLP
Caseload Target
16 / 22
Utilization: 73%6 Openings
Scaffolding Competencies
Pediatric Articulation & PhonologyCore Word AAC IntegrationPlay-Based Language Facilitation
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Ella Wood, COTA/L
COTA/L
COTA / L4 Yrs Exp
Clinical Supervisor
Allison "Alli" Bagley, MSOT, OTR/L
Caseload Target
19 / 25
Utilization: 76%6 Openings
Scaffolding Competencies
Sensory-Rich Play ActivitiesFine Motor Coordination & Grasp DevelopmentExecutive Functioning & Self-Regulation
Weekly Shift Blocks
Mon
8a-5p
Tue
8a-5p
Wed
8a-5p
Thu
8a-5p
Fri
8a-1p
Tony Costin
Owner & Operations Director
US Army (Ret.)20 Yrs Exp
Operational Responsibilities
Clinic Operations & Facility ArchitectureVeteran Community PartnershipsTeam Safety & Logistics
Co-owner and operations lead, ensuring Joy in the Journey provides world-class therapeutic facilities and compassionate service to our pediatric community.
Office Schedule
Monday – Friday:8:00 AM – 5:00 PM EST
Mandy Whittimore
Patient Care Coordinator
M.A., M.S., B.S.15 Yrs Exp
Operational Responsibilities
Family Navigation & Intake GuidancePediatric Care CoordinationEarly Childhood Support
“At Joy in the Journey, I get to do what I LOVE, helping families get the services their child needs to grow and thrive! It is a JOY to help so many families along their JOURNEY!”
Office Schedule
Monday – Friday:8:00 AM – 5:00 PM EST
Kelsey LaBroski
Office Manager
Office Manager7 Yrs Exp
Operational Responsibilities
Office Logistics & Patient OnboardingFamily Scheduling SupportCare Team Administrative Coordination
Dedicated to greeting every family with warmth, orchestrating daily clinic workflows, and ensuring seamless office experiences.
Office Schedule
Monday – Friday:8:00 AM – 5:00 PM EST
Tara Starkey
Billing and Credentialing Specialist
Billing & Credentialing Specialist8 Yrs Exp
Operational Responsibilities
Insurance Navigation & Medicaid AdvocacyProvider CredentialingPrior Authorizations
“I am thrilled to be a part of the Joy in the Journey team! I get to learn from the best therapists and contribute to the development of the new ones. My primary passion lies in assisting families in understanding and navigating the complexities of the insurance system.”
Office Schedule
Monday – Friday:8:00 AM – 5:00 PM EST
Nikki Gilbert
Billing and Credential Specialist
Billing & Credential Specialist6 Yrs Exp
Operational Responsibilities
Revenue Cycle ManagementClinical Documentation ComplianceOperational Support
“I enjoy working at Joy in the Journey because it’s rewarding to support a mission-driven team by helping the business run smoothly behind the scenes.”
Office Schedule
Monday – Friday:8:00 AM – 5:00 PM EST
Ava Shabharhami
Joy Coordinator
Joy Coordinator4 Yrs Exp
Operational Responsibilities
Patient Welcome ExperienceCelebration of MilestonesCommunity Joy Outreach
Committed to infusing every child’s therapeutic journey with celebration, positivity, and heartfelt joy.
Office Schedule
Monday – Friday:8:00 AM – 5:00 PM EST