Therapists & Clinical Staff
Caregivers, Staff & Office Scheduling
Maintain clinic provider profiles, bios, accredited degrees, and specialized areas of practice. Match providers directly to pediatric caseloads and schedule sessions on the office calendar.

Suzanne Gould
BA Early Childhood Education, MCD, CCC-SLPClinical Director & Speech-Language Pathologist
•Master of Communication Disorders (MCD, University of South Carolina)
•Bachelor of Arts in Early Childhood Education
“I love working for Joy in the Journey because I get to work with a team of people who only want the best for our patients, and it not only shows in our work with our children, but also in our support of one another!”

Allison "Alli" Bagley
MSOT, OTR/LLead Occupational Therapist
•Master of Science in Occupational Therapy
•Bachelor of Science in Exercise Science
Leading our occupational therapy team with passion, creating sensory spaces where children build regulation, autonomy, and independence.

Marley Costin
BA, SLP-A, MA, CCC-SLP, AAC SpecialistOwner, Founder & AAC Specialist
•Master of Arts in Speech-Language Pathology
•Bachelor of Arts in Communication Sciences and Disorders
“At Joy in the Journey, we take great pride in walking hand-in-hand with families as they navigate through their child’s development.”

Tony Costin
US Army (Ret.)Owner & Operations Director
•Leadership & Operations Management (US Army)
Co-owner and operations lead, ensuring Joy in the Journey provides world-class therapeutic facilities and compassionate service to our pediatric community.
Coordinates clinic-wide scheduling, family navigation, billing, credentialing, and multi-location practice flow.

Mandy Whittimore
M.A., M.S., B.S.Patient Care Coordinator
•Master of Arts in School Administration
•Master of Science in Curriculum and Instruction
•BS in Early Childhood Education
“At Joy in the Journey, I get to do what I LOVE, helping families get the services their child needs to grow and thrive! It is a JOY to help so many families along their JOURNEY!”
Coordinates clinic-wide scheduling, family navigation, billing, credentialing, and multi-location practice flow.

Kelsey LaBroski
Office ManagerOffice Manager
•Healthcare Administration & Front Office Management
Dedicated to greeting every family with warmth, orchestrating daily clinic workflows, and ensuring seamless office experiences.
Coordinates clinic-wide scheduling, family navigation, billing, credentialing, and multi-location practice flow.

Tara Starkey
Billing & Credentialing SpecialistBilling and Credentialing Specialist
•Healthcare Reimbursement & Billing Studies
“I am thrilled to be a part of the Joy in the Journey team! I get to learn from the best therapists and contribute to the development of the new ones. My primary passion lies in assisting families in understanding and navigating the complexities of the insurance system.”
Coordinates clinic-wide scheduling, family navigation, billing, credentialing, and multi-location practice flow.

Nikki Gilbert
Billing & Credential SpecialistBilling and Credential Specialist
•Medical Practice Management & Reimbursement
“I enjoy working at Joy in the Journey because it’s rewarding to support a mission-driven team by helping the business run smoothly behind the scenes.”
Coordinates clinic-wide scheduling, family navigation, billing, credentialing, and multi-location practice flow.

Ava Shabharhami
Joy CoordinatorJoy Coordinator
•Child Development & Family Relations
Committed to infusing every child’s therapeutic journey with celebration, positivity, and heartfelt joy.
Coordinates clinic-wide scheduling, family navigation, billing, credentialing, and multi-location practice flow.

Eleftheria “Lefty” Nel
B.Sc., L/SLPSpeech Language Pathologist
•Bachelor of Science in Speech-Language Pathology
“Joy in the Journey has helped me rediscover my passion and purpose, preventing the burnout that so many experience after 20 years as a Speech-Language Pathologist. This work is truly a calling, and surrounding yourself with the right community is essential to bringing out your best as a professional.”

Kelly Duggan
MS, CCC-SLPSpeech Language Pathologist
•Master of Science in Speech-Language Pathology
•Bachelor of Science in Communication Sciences
“Joy in the Journey is filled with so much joy, love and laughter! I love working with our children and their families!”

Olivia Phillips
CCC-SLPSpeech Language Pathologist
•Master of Science in Speech-Language Pathology
•Bachelor of Science in Speech & Hearing Sciences
“What I appreciate most about Joy in the Journey is the supportive environment, particularly the focus on mentorship, supervision, education, and collaboration.”

Lisa Bergenbaum
MS, CCC-SLP, TSSLD, PROMPT TrainedSpeech Language Pathologist
•Master of Science in Speech-Language Pathology
•Bachelor of Arts in Speech & Hearing Sciences
Dedicated to empowering children through neurodiversity-affirming motor speech support and tactile-kinesthetic scaffolding.

Gianna Mancuso
M.S., CCC-SLPSpeech Language Pathologist
•Master of Science in Speech-Language Pathology
•Bachelor of Science in Communication Sciences
Dedicated to helping every child find their voice in an affirming, joyful, and supportive therapy environment.

Bree Hilton
BA, SLP-ASpeech Language Pathologist Assistant
•Bachelor of Arts in Communication Sciences and Disorders
“I enjoy working at Joy in the Journey because of its warm and supportive environment. It is an honor to be able to work with incredible families and share the special moments with everyone.”

Kayla Kort
BA, SLP-ASpeech Language Pathologist Assistant
•Bachelor of Arts in Speech-Language Pathology & Audiology
“I chose the field of speech-language pathology because I was inspired by my own child’s therapist and the incredible impact she had on our lives. Now, I am honored and so excited to be in a position where I can make that same difference for other families!”

Kerry Smith
BA, SLP-A, Orton Gillingham TrainedSpeech Language Pathologist Assistant
•Bachelor of Arts in Communication Sciences and Disorders
“What I love most about working at Joy in the Journey is the flexibility, the amazing families I get to serve, the supportive team I work with, and the incredible opportunities that have opened up for me to grow both personally and professionally.”

Kylie Hackenberg
BA, SLP-ASpeech Language Pathologist Assistant
•Bachelor of Arts in Speech-Language Pathology
“What I like most about working at Joy in the Journey are the people I get to work with and the families I get to serve!”

Autumn Grant
B.S., SLP-ASpeech Language Pathologist Assistant
•Bachelor of Science in Speech-Language Pathology
“I feel incredibly blessed to work alongside the amazing team at Joy In the Journey. A kid at heart, I truly enjoy every session with my kids and love supporting them as they grow and communicate.”

Caroline Easterlin
B.A., SLP-ASpeech Language Pathologist Assistant
•Bachelor of Arts in Communication Disorders
“My goal is to become a CCC-SLP and support others who are interested in the field of speech-language pathology. I’m passionate about advocating for the families I serve and making a meaningful impact through my work.”

Brooke Cole
BA, SLP-ASpeech Language Pathologist Assistant
•Bachelor of Arts in Communication Sciences and Disorders
Committed to guiding children on their speech and communication journey with empathy, joy, and evidence-based practice.

Emily Layton
MSOT, OTR/LOccupational Therapist
•Master of Science in Occupational Therapy
•Bachelor of Science in Kinesiology
“At Joy in the Journey, we all work together and build lasting relationships with our families. I love what I do, and I love that I get to spend each day helping kids grow and learn.”

Victoria Meade
MSOT, OTR/LOccupational Therapist
•Master of Science in Occupational Therapy
•Bachelor of Science in Health Science
“I love working at Joy in the Journey because it gives me the opportunity to make a positive impact on children’s lives. I’m so thankful for the coworkers, friends and families that Joy in the Journey has brought into my life.”

Rachel Crelly
MOT, OTR/LOccupational Therapist
•Master of Occupational Therapy (MOT)
•Bachelor of Science in Rehabilitation Studies
Empowering children to reach functional independence and joy across home, school, and community routines through affirming therapy.

Ella Wood
COTA/LOccupational Therapist Assistant
•Associate of Applied Science in Occupational Therapy Assistant
“At Joy in the Journey, I love celebrating victories big and small as kids and their families reach their goals through fun and meaningful activities!”